The XOL Digital Coin (XOL DC) Reward System is our way of giving back to our customers and fostering loyalty. With every purchase made on the XOL Malta platform, customers earn XOL DC that can be redeemed for future discounts, turning shopping into a rewarding experience.
Customers are automatically enrolled in the reward system as soon as they complete their first purchase on the platform.
Both vendors and XOL contribute to this reward system, ensuring customers directly benefit from every purchase. Vendor contributions vary based on vendor type and agreement, with further details provided in the Vendor Agreement.
How It Works:
Customers earn Digital Coin for every purchase. These Digital Coins can be used to cover up to 50% of the total value of any future purchase or cart value. Both Vendors and XOL actively contribute to this system, allowing us to pass value directly to our customers while promoting participating brands and products.
By combining shopping with rewards, the XOL DC Reward System enhances the customer experience and incentivizes repeat purchases. Customers can also take advantage of special promotions and campaigns for bonus XOL DC, making it a win-win for both shoppers and vendors.
Customers earn XOL Digital Coins for every €10 spent on products or services. There are certain items such as, for example, Real Estate sales, that enjoy a different amount of Digital Coins. Each product or service listed will display the amount of Digital coins a user will earn when they purchase that product or service. A list of all the different type of products is updated regularly in our special page on XOL DC FAQ Pages. These Digital Coins are automatically added to their account upon completing a transaction. In addition to standard earning, customers may also receive bonus Coins during special promotional campaigns.
There may also be a maximum limit of XOL DC that can be earned per single transaction, and bonus Coins during promotions can be capped depending on the promotion terms at any point in time or season.
Examples:
Customers can redeem their XOL DC to cover up to 50% of the value of any product or the total cart value. A minimum redemption of 1,000 XOL DC is required for each transaction. Customers can STILL enjoy significant discounts while continuing to shop across all participating vendors on the XOL Malta platform.
XOL DC can be combined with other ongoing promotions unless explicitly stated otherwise. Please note that certain products or vendors may restrict the use of XOL DC, and such restrictions will be clearly listed on the product page.
When redeeming XOL DC:
The XOL DC Reward System isn’t just for customers—it’s a powerful tool for vendors to increase sales, build customer loyalty, and gain visibility on the XOL Malta platform. Vendors contribute to the reward system through a standard commission of a minimum 1% of the product sale price, ensuring that participation is cost-effective and provides high value.
Participating vendors gain significant marketing advantages, as products involved in bonus Coin campaigns are highlighted on XOL’s special offer pages, promotional emails, and featured areas, increasing visibility and encouraging repeat customers.
Key Benefits:
Vendors contribute to the XOL DC system based on the following structure:
XOL handles all logistics of the reward system, including Digital Coin distribution, tracking, and redemption. Vendors can monitor their sales and campaign performance through their vendor dashboard, ensuring full transparency and control.
Vendors can enhance their participation in the XOL DC system by opting into promotional campaigns. These campaigns highlight specific products or brands, offering bonus Coins to customers for purchases during a specified period.
To be eligible for these campaigns, vendors must be in good standing on the platform, meet all compliance requirements, and have contributed to the XOL DC system consistently. Vendors will be notified about upcoming campaigns via email and through notifications in the Vendor Hub. Opting in is easy—simply log in to the Vendor Hub and choose the campaign you’d like to participate in.
Examples of Vendor Campaigns:
Participating in the XOL Digital Coins (XOL DC) Reward System is simple and hassle-free. Follow these steps to get started and maximize your sales potential:
1. Register as a Vendor:
If you’re not yet part of the XOL Malta platform, sign up as a vendor by visiting our Registration Page. Provide your business details and agree to the platform’s terms and conditions.
2. Review and Accept the Reward System Terms:
Existing vendors will receive a detailed agreement outlining the XOL DC system. This agreement includes:
Review, sign, and return the agreement to activate your participation in the program.
3. Set Up Your Product Listings:
Once you’re onboarded, update your product listings to reflect your participation in the XOL DC system. Our team can assist you in:
Vendors can also access a library of training materials and video tutorials within the Vendor Hub, designed to help you get started and understand the reward system effectively.
4. Monitor Your Dashboard:
Use the XOL Vendor Dashboard to track:
The dashboard provides full transparency, helping you measure the effectiveness of your participation.
5. Participate in Promotions:
Boost your visibility and sales by opting into promotional campaigns such as Double Coins Week or Featured Products campaigns. These campaigns are easy to join and help you stand out to customers actively seeking rewards.
6. Reach Out for Support:
Have questions or need assistance? Contact the XOL Support Team at [email protected]. Our dedicated vendor support team is here to help you succeed and make the most of the XOL DC Reward System.
Yes. Vendors participating in the XOL Digital Coins (XOL DC) Reward System are required to sign a Vendor Agreement. This agreement outlines the terms of participation, including contribution structures, XOL DC commissions, and promotional campaign options.
Key points include:
The full agreement is provided during onboarding and must be signed to activate your participation in the reward system.
At XOL, we bridge the gap between vendors and customers, creating a seamless experience for everyone.
Explore our FAQ pages to learn how we deliver value, foster connections, and provide support every step of the way. Whether you’re browsing as a customer or collaborating as a vendor, XOL is here to make the process effortless and rewarding.
You are here: 21. The XOL Digital Coins FAQ Page
You can move on to the next FAQ Page from here:
Or Read other FAQ pages:
This is a pre-opening store for testing purposes — no orders shall be fulfilled. Dismiss
