Welcome to XOL

Welcome to XOL, where our mission is to provide an exceptional experience for both our customers and our valued selling partners. At XOL, we aim to create a reliable platform where customers can explore and purchase a diverse range of products with ease. By joining XOL as a seller, you become part of this vision, offering customers more choices, competitive prices, and an exceptional shopping experience. Together, we strive to make XOL the ultimate customer-focused marketplace.

To support this, XOL Malta only accepts vendors who have a physical retail outlet or manufacturing plant located in Malta or Gozo. This requirement ensures that customers have the option to visit a showroom or retail outlet to see, touch, and experience the products in person, providing them with greater confidence in their purchase decisions.

While we focus on products that are stocked locally, we also welcome vendors to list products that may require customization, such as items that need to be ordered in specific colors, sizes, finishes, or other variations. These customizable items may not be stocked in every possible variant, but vendors must still be capable of presenting samples or similar products in-store, allowing customers to get a better sense of what they are purchasing.

Our goal is to blend the pleasure of visiting a well-designed retail outlet with the comfort and convenience of shopping from home. We recognize the effort and investment that local retailers have made in designing engaging and professional showrooms, and we want to enhance that experience by providing a seamless connection between in-store visits and online shopping through XOL Malta.

No Dropshipping on XOL Malta
Although vendors may operate a physical retail outlet in Malta or Gozo, XOL Malta does not permit vendors to sell products solely from catalogs without any form of physical representation or customer engagement. XOL Malta is not a dropshipping platform; instead, it aims to ensure that customers have the opportunity to explore and learn about products either online or in-store.

However, XOL Europe offers an opportunity for vendors to list catalog-based products and fulfill orders through dropshipping across all European countries. This way, local vendors can expand their business by leveraging XOL Europe to list and sell catalog products online, just as they would with other major e-commerce websites.

Image module

For an Xtra Ordinary Lifestyle

XOL: Empowering Your Business for Extraordinary Living

At XOL, we focus on creating exceptional living experiences by connecting customers with quality products through a platform designed to support and grow your business.

Image icon
No Upfront Costs, Pay Only for Results
With XOL Malta, you can list and sell products without worrying about upfront submission fees or monthly charges under the XOL Basic Agreement. Our commission and contribution model ensures fees are applied only when you make a sale, allowing you to grow your business without unnecessary financial risk.
Image icon
Flexible Contributions for Your Needs
Our contribution structure is customised for each product category. Vendors contribute a minimum of 5% of the sale price, with specific terms tailored to your unique products and needs. This flexibility ensures a win-win partnership that supports your success.
Image icon
Boosting Sales Through Customer Loyalty
XOL reinvests a portion of its commission—starting at just 1% of the sale price—into our Loyalty Reward System. Customers earn XOL Digital Coins (XOL DC) with each purchase, which they can redeem for part-payment of products. This innovative system not only builds customer loyalty but also drives repeat purchases, benefiting your business directly. Learn more in the XOL Digital Coins FAQ.
Image icon
Affordable and Optional Add-Ons
While there are no monthly fees or rigid plans with XOL Malta, we also offer additional services to enhance your visibility. Take advantage of advertising banners, seasonal promotions, and marketing campaigns to ensure your products stand out.
Image icon
Expanding Opportunities Beyond XOL Malta
XOL operates globally, and some of our platforms, such as XOL Europe, may have additional charges or different contribution models. These vary based on the services provided, giving you options to scale your business across regions.
Image icon
Your Digital Sales Partner
Think of XOL as your professional digital sales consultant. We help match customers with your products, so you can focus on growing your business while we handle the rest.

Tailored Solutions for

Each Partner Group:

Importers,

Retailers,

Manufacturers

& Exporters

XOL offers tailored solutions for importers, retailers, manufacturers, and exporters to grow their businesses, reach more customers, and showcase their products effortlessly. Each partner gains distinct advantages through our unified platform designed to drive visibility, efficiency, and customer satisfaction.
Importers
Expand Your Reach and Connect with Retailers
As an Importer, XOL offers you the ideal platform to list your products and highlight the retailers that stock these items. By doing so, customers gain accessible buying options for your products, whether they wish to purchase online or visit a local retail outlet.

Showcase Your Products: List your entire product portfolio and make it accessible to thousands of customers.
Highlight Retailers: Draw attention to retailers that carry your products, making it easy for customers to buy nearby.

Retailers
Establish an Online Presence at Minimal Cost
With XOL, Retailers can create an effective online presence without the hassle and expense of a dedicated e-commerce website. List products you have in-store, reach more customers, and drive both online and in-store traffic.

Minimal Setup Costs: List your products without upfront fees and only contribute when you make a sale.
Integrated Listings: Importers’ items can be directly linked, reducing your workload for listing and product management.

Manufacturers
Promote Your Bespoke Capabilities and Find the Right Customers
For Manufacturers, XOL provides the opportunity to showcase your capabilities for bespoke products, helping customers find exactly what they need. Listing your products alongside rich images and detailed information about your showroom or manufacturing plant helps engage customers looking for tailored solutions.

Bespoke Product Listings: Let customers see your craftsmanship with detailed images and descriptions of your made-to-order products.
Direct Engagement: Attract clients interested in unique, tailored products and build credibility for your brand.

Exporters
Expand Internationally with Seamless Support
As an Exporter, XOL enables you to reach global markets by showcasing your products to an international audience. Connect with importers, distributors, and retailers worldwide, and simplify the process of managing and promoting your export-ready offerings.
Global Reach: Present your products to a wider audience through XOL’s network, attracting potential partners across borders.
Effortless Product Management: Organise and display your export catalogue with detailed product descriptions and specifications to meet international standards.
Build Trust with Buyers: Highlight your reliability and professionalism with transparency in policies, certifications, and delivery capabilities.
Layer
What’s Next?

This section provides a clear and concise step-by-step guide for new vendors to join the XOL platform. Whether you’re an importer, retailer, manufacturer or exporter, you’ll find everything you need to get started quickly and easily.

Simple Step by Step guidelines to join XOL

Product Listing Guidelines for easy integration.

Image module
Learn how to effectively list your products on XOL to capture customer interest and drive sales. This section includes an overview of product detail pages, tips for individual vs. bulk listings, and guidance on using our product listing tools for seamless integration.

Discover the XOL Grouped Categories and Subcategory System across XOL platform

Image module
Discover how XOL categorizes and organizes products to ensure customers can easily find related items, regardless of how individual vendors classify them. Learn about our grouped categories for simplified product discovery.

Manage your inventory directly with XOL

Image module
Manage your inventory efficiently with XOL’s advanced tools. Learn about features for managing your products, integrating your database directly with XOL, and ensuring your inventory stays updated.

Understand how Order & Fulfilment Processes work.

Image module
Understand how orders are processed on XOL. This section covers everything from order fulfilment to vendor responsibilities, so you know exactly what to expect when your products are sold.

Various Vendor Policies to guide customers accordingly.

Image module
Get a complete overview of XOL’s policies, including commission structures, return policies, warranty requirements, and store policies. These policies ensure transparency and set clear expectations for both vendors and customers.

Explore our marketing tools to grow your business.

Image module
Explore the marketing tools available to grow your business on XOL. Learn about promotional opportunities, advertising solutions, and guidelines for maintaining brand identity—all aimed at boosting your sales and increasing visibility.

Tools and analytics in our Vendor Hub

Image module
Dive into the tools and features provided by the Vendor Hub, where you can manage inventory, track performance, and build your custom storefront. Learn how to monitor metrics and use insights to grow your business effectively.

Vendor Support & Compliance available to you.

Image module
Learn about the support resources available to you and the compliance standards you must meet as a vendor. This section covers the Vendor Hub Help Center, quality assurance guidelines, and our code of conduct to maintain a trustworthy marketplace.

Become part of XOL’s vision across XOL platforms

Image module
Become part of XOL’s vision for business growth and market expansion. Discover how we help vendors compete in the marketplace and learn about our other platforms like XOL Malta, XOL Europe, and XOL Wholesale.

Understand XOL’s legal framework and Registered Trademark across European countries.

Image module
Understand XOL’s legal framework, including our trademark status across European countries. This section explains how our registered trademark protects the XOL brand and our selling partners.

Discover the Benefits of Joining XOL

Image module

01

Grow Your Sales with Ease
List your products on XOL without any upfront fees, and leverage our flexible commission structure to boost your visibility and reach new customers effectively.

02

Showcase Your Brands
Importers can easily list products and highlight retailers who stock them, allowing you to create a seamless path for customers to find your products locally.

03

Highlight Bespoke Capabilities
Manufacturers can showcase their custom-made products and provide details of their manufacturing capabilities, helping customers turn their unique ideas into reality.

04

Access Bulk Deals
Take advantage of special wholesale pricing tailored for contractors, ensuring you get the materials you need at competitive prices, all in one convenient platform.

05

Bulk Orders
Regular contract clients benefit from bulk purchasing options with wholesale prices, making it easy to plan large projects and get materials delivered on time.

06

Loyalty Rewards
Shop with confidence and enjoy loyalty rewards in a form of digital coins. Customers can benefit from the variety of quality products available at competitive prices, plus part-payment options using Digital Coins earned when buying products from xolmalta.

what reliable vendors say about XOL

XOL’s
FAQ pages

For your business success.

At XOL, we bridge the gap between vendors and customers, creating a seamless experience for everyone.

Explore our FAQ pages to learn how we deliver value, foster connections, and provide support every step of the way. Whether you’re browsing as a customer or collaborating as a vendor, XOL is here to make the process effortless and rewarding.

You are here: 01. The FAQ Welcome Page

You can move on to the next FAQ page from here:

02. The Vendor’s Criteria FAQ Page

Or Read other FAQ pages: